Privacy Policy

Effective Date: March 2025
Last Updated: March 2025

Hygienic Home Care ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website hygienichomecare.com ("Website") or interact with our services.

By using our Website, you consent to the practices described in this policy.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1 Personal Information

When you interact with our Website or services, we may collect:

• Contact Information: Name, email address, phone number, and mailing address.
• Account Information: Username, password, and account preferences.
• Transaction Information: Payment details (processed securely via third-party payment providers).
• Customer Support Information: Any details you provide when contacting us for assistance.

1.2 Non-Personal Information

We collect non-identifiable data, such as:

• Device Information: IP address, browser type, operating system, and referring URLs.
• Usage Data: Pages visited, time spent on pages, click patterns, and navigation behavior.
• Cookies & Tracking Technologies: See Section 5 for more details.

1.3 Information from Third-Party Sources

We may receive information from:

• Google Analytics & Google Ads: User interactions on our site.
• Social Media Platforms: If you engage with our content (e.g., likes, shares, comments).
• Marketing & Advertising Partners: To analyze campaign performance.

2. How We Use Your Information

We use the collected information for:

• ✅ Providing Services: Processing orders, account management, and responding to inquiries.
• ✅ Personalization: Customizing content and recommendations based on your preferences.
• ✅ Marketing & Promotions: Sending newsletters, offers, and ads (with user consent).
• ✅ Analytics & Performance Tracking: Improving our Website and services through data insights.
• ✅ Security & Fraud Prevention: Monitoring suspicious activities and enforcing policies.
• ✅ Legal & Compliance: Complying with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information. However, we may share data with:

3.1 Service Providers & Third-Party Partners

We may disclose information to:

• Payment Processors (e.g., PayPal, Stripe) for secure transactions.
• Google Analytics & Google Ads for tracking and marketing.
• Cloud Storage & Hosting Providers for website security.
• Shipping & Fulfillment Partners for order delivery.

3.2 Legal & Security Purposes

We may disclose information:

• To comply with legal obligations or respond to government requests.
• To protect against fraud, security risks, or unlawful activities.

4. Your Privacy Rights

Depending on your location, you have the following rights:

4.1 General Privacy Rights

• ✔ Access & Correction: Request access to or correction of your data.
• ✔ Deletion: Request deletion of personal data (subject to legal retention policies).
• ✔ Data Portability: Request a copy of your data in a structured format.

4.2 GDPR (EU Users)

Under the General Data Protection Regulation (GDPR), you have additional rights:

• Right to restrict processing of your data.
• Right to object to direct marketing.
• Right to withdraw consent at any time.

4.3 CCPA (California Users)

Under the California Consumer Privacy Act (CCPA), you can:

• Request details of data collected in the past 12 months.
• Opt out of the sale of personal data (we do not sell personal data).
• Request deletion of your personal information.

To exercise your rights, contact us at customer@hygienichomecare.com.

5. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience.

5.1 What Are Cookies?

Cookies are small data files stored on your device that help us:

• Remember user preferences.
• Improve site performance.
• Deliver personalized ads.

5.2 Types of Cookies We Use

• ✅ Essential Cookies: Required for site functionality.
• ✅ Performance Cookies: Analyzes user behavior for website optimization.
• ✅ Marketing Cookies: Used by Google Ads for targeted advertising.

5.3 How to Manage Cookies

You can manage or disable cookies through your browser settings.

For Google Ads settings, visit:
➡ Google Ad Settings

6. Third-Party Advertising & Google Ads

Our Website may display ads based on your interests.

• Google may use cookies and tracking technologies to show relevant ads.
• Users can opt out of personalized ads via Google Ad Preferences.
• We comply with Google's Advertising Policies for transparency and ethical advertising.

7. Data Protection & Security Measures

We prioritize your data security through:

• SSL Encryption to protect data transmission.
• Firewalls & Security Software to prevent unauthorized access.
• Access Control Policies ensuring only authorized personnel can handle data.

8. Data Retention Policy

We retain personal data only as long as necessary for business and legal purposes.

• Customer Accounts: Until you request deletion.
• Transaction Data: Retained for tax and legal compliance.
• Marketing Preferences: Until you opt out.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal data from minors. If you believe a child has provided personal information, contact us for deletion.

10. International Data Transfers

If you access our Website from outside the United States, your data may be transferred to our servers in the USA. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the Last Updated date.

12. Contact Information

For privacy-related inquiries, please contact us:

Hygienic Home Care
Address: 1395 New Scotland Rd, Slingerlands, NY 12159
Phone: (518) 478-0688
Email: customer@hygienichomecare.com