Terms & Conditions

Effective Date: March 2025
Last Updated: March 2025

Welcome to Hygienic Home Care ("we," "us," "our"). These Terms & Conditions ("Terms") govern your access to and use of our website, hygienichomecare.com ("Website"), including purchasing products, interacting with our content, and using our services.

By accessing or using our Website, you agree to comply with these Terms. If you do not agree, please do not use our Website.

1. Definitions

• "Company" refers to Hygienic Home Care.
• "User" ("you," "your") refers to any visitor, customer, or individual using our services.
• "Products" refers to items sold on our Website.
• "Services" include any features, functionalities, or support provided by Hygienic Home Care.

2. Use of Our Website

2.1 Eligibility

To use our Website, you must:

• ✅ Be at least 18 years old (or have parental consent if under 18).
• ✅ Provide accurate information when registering or making a purchase.
• ✅ Not use our Website for illegal or fraudulent activities.

2.2 License to Use

We grant you a limited, non-transferable, and revocable license to access and use our Website for personal and non-commercial purposes.

You must not:

• ❌ Modify, distribute, or sell our content.
• ❌ Copy, reverse-engineer, or exploit our Website's code or features.
• ❌ Use bots, scrapers, or automated tools to access our Website.

2.3 Account Registration

• You may create an account for faster checkout and personalized experiences.
• You are responsible for maintaining the confidentiality of your login details.
• We reserve the right to suspend or terminate accounts if we detect fraud, abuse, or policy violations.

3. Orders & Payments

3.1 Order Process

All orders placed on hygienichomecare.com are subject to acceptance. We reserve the right to:

• ✅ Limit product quantities.
• ✅ Refuse or cancel orders (even after payment) if fraudulent activity is suspected.
• ✅ Modify pricing and availability at any time.

3.2 Payment Methods

We accept credit/debit cards, PayPal, and other secure payment options. Transactions are encrypted using SSL security.

3.3 Pricing & Taxes

• Prices are listed in USD ($) unless stated otherwise.
• We do not store payment details.
• Customers are responsible for any applicable taxes, duties, or customs fees.

4. Shipping & Delivery

4.1 Shipping Policy

• We offer domestic and international shipping.
• Delivery times depend on location, carrier delays, and order processing.

4.2 Risk of Loss

Once an order is shipped, we are not responsible for lost, damaged, or delayed items caused by third-party carriers.

4.3 Order Tracking

A tracking number will be provided after your order is shipped.

5. Returns & Refunds

5.1 Return Eligibility

We accept returns within 30 days of delivery if the item is:

• ✔ Unused and in original packaging.
• ✔ Not a non-returnable item (e.g., perishable goods, personal care products).

5.2 Refund Process

• Refunds are processed within 7-14 business days after receiving the returned item.
• We do not refund shipping fees.
• Customers are responsible for return shipping costs, except for defective or incorrect items.

6. Intellectual Property

6.1 Copyright & Trademarks

All content on our Website, including logos, text, images, and code, is owned by Hygienic Home Care and is protected under copyright laws.

Unauthorized use, reproduction, or distribution is prohibited.

6.2 User-Generated Content

If you submit reviews, testimonials, or other content, you grant us a non-exclusive, royalty-free license to use it for marketing and promotional purposes.

7. Third-Party Services & Links

We may link to third-party websites (e.g., payment gateways, social media). We are not responsible for their content, privacy policies, or security practices.

Use third-party services at your own risk.

8. Privacy & Data Protection

We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your data.

By using our Website, you consent to data collection via cookies, Google Ads, and analytics tools. You can opt out of personalized ads via Google Ad Preferences.

9. Prohibited Activities

Users must not:

• ❌ Engage in fraudulent transactions.
• ❌ Attempt to hack, disrupt, or damage our Website.
• ❌ Post false, misleading, or harmful content.
• ❌ Use our Website for illegal activities.

We reserve the right to suspend or terminate accounts violating these Terms.

10. Disclaimers & Limitations of Liability

10.1 Disclaimers

• 🚫 We provide our Website "as-is" and "as available" without warranties of any kind.
• 🚫 We do not guarantee uninterrupted access, error-free performance, or complete accuracy of information.

10.2 Limitation of Liability

To the fullest extent permitted by law:

• Hygienic Home Care is not liable for indirect, incidental, or consequential damages arising from your use of our Website.
• Our maximum liability for any claim will not exceed the amount paid for the specific product or service.

11. Indemnification

You agree to defend, indemnify, and hold harmless Hygienic Home Care from any claims, damages, or liabilities resulting from:

• ✅ Your misuse of our Website.
• ✅ Violation of these Terms.
• ✅ Unauthorized use of intellectual property.

12. Governing Law & Disputes

These Terms are governed by the laws of the United States, specifically the state of New York.

12.1 Dispute Resolution

• Any disputes shall be resolved through arbitration in New York, USA.
• You waive the right to participate in a class action lawsuit.

13. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be posted on this page with the "Last Updated" date.

Your continued use of our Website after changes signifies your acceptance.

14. Contact Information

For any questions about these Terms & Conditions, contact us at:

Hygienic Home Care
Address: 1395 New Scotland Rd, Slingerlands, NY 12159
Phone: (518) 478-0688
Email: customer@hygienichomecare.com